What we expect from you?

Job Description:

We are seeking a dedicated and client-focused Project Coordinator to join our team. In this role, you will be responsible for nurturing existing client relationships, ensuring client satisfaction, and overseeing the successful execution of construction projects. Your primary goal will be to maintain and enhance our client base through exceptional service and support.

Key Responsibilities:

- Serve as the main point of contact for existing clients, maintaining open and effective communication.

- Build and nurture strong, long-lasting client relationships by understanding their needs and delivering solutions.

- Collaborate with project teams to ensure project objectives are met and projects run smoothly.

- Gather and address client feedback, working with the team to make continuous improvements.

- Resolve client issues or concerns in a timely and effective manner.

- Monitor project progress and quality to ensure they align with client expectations.

- Identify opportunities for contract renewals and upselling of services.

- Maintain a high level of client satisfaction through exceptional service and quality work.

- Promote and adhere to safety protocols to ensure a safe working environment on construction sites.

Qualifications:

- Bachelor's degree in [related field] or equivalent work experience.

- Proven experience in client relationship management.

- Strong interpersonal and communication skills.

- Excellent problem-solving and conflict resolution abilities.

- Understanding of construction processes and project management.

- Client-oriented approach with a strong commitment to client satisfaction.

- Highly organized and detail-oriented.

- Proficiency in project management software and tools is a plus.

- Safety-conscious and knowledge of safety regulations.